Billing

Toykoshi – a sub division of ER Bibbeys Online Store. Uses Amazon Pay as it’s payment gateway for all payment processing, we do not hold any customer payment information ourselves.

Refunds, where appropriate will be made through Amazon Pay and usually refund via the same payment method customers used to purchase the goods.

Privacy Policy & Data Protection

Who we are

ER Bibbeys Online Store – The business behind Toykoshi operates as an independent. We do not sell your data onto marketing firms, we do not produce newsletters.

We do however share your data with delivery companies when we complete the contract of sale when you buy our products. This is primarily Names, Addresses and where applicable phone number and email (mainly for tracking notification).

Types of data we collect

Website Cookies

Cookies – we collect cookies within our own website, relating to what products and categories individual users have selected for their baskets. We also trade on Amazon, eBay and Etsy, which will also collect data on its users, however these platforms are for our sales, we do not operate or run those platforms, a user would need to contact the respective platform regarding their data usage.

Google Analytics

Google analytics – we utilise Google Analytics upon our websites, this mainly collects data upon user location, age and gender, plus which pages they have visited and for how long. This helps us improve our overall shopping experience to you. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Third Parties

We share data with delivery companies, which is usually Amazon Logistics and DPD domestically and within Europe. This mainly relates to the contract of sale and providing the delivery service of the goods sold, user Name, Address, Phone Number and Email are usually all which is required due to delivery confirmation and tracking confirmation.

 

We utilise Amazon Pay and PayPal as  payment gateways, we believe these are secure for both us and the buyer of our products. We do not store users financial data ourselves.

Access to your personal information

If you require any information on the details we may have about you relating to being a customer with us, please contact Edward Bibbey on sales@toykoshi.com

Changes to this Privacy Notice

This Privacy Notice was updated on 22/05/2018